3. Can I track my order? |
How much does shipping cost?
US: At this time, we offer Standard Free Shipping with DHLE on all US orders. This shipping method takes 5-7 business days to be delivered within the United States, once your order has finished processing.
For those seeking express delivery, we offer several faster shipping options for an additional fee:
- Priority Shipping: $15 - Delivery typically takes 3-5 business days once your order has been processed and reaches our fulfillment center.
- 3-Day Guarantee: $30 - Expect delivery within 3 business days after your order finishes processing and arrives at our fulfillment center. (Not available for PO Boxes)
- Rush Shipping (Next Day): $60 - Once your order is processed and reaches our fulfillment center, it will be delivered on the next business day after shipping. (Not available for PO Boxes)
- Please be aware: Express shipping accelerates your order's delivery after it has undergone processing and is en route to you. Each order must still undergo a processing stage, followed by packing and shipping by our fulfillment center. Choosing express shipping does not expedite the processing that all orders undergo before they are prepared for shipping. Overall, the entire process typically spans about 10-14 business days from the time your order is placed until it arrives at your doorstep.
CA: We offer free shipping for orders meeting a $135 CAD minimum (after discounts), otherwise shipping to Canada costs $7 CAD.
- We also offer express shipping options to our Canadian customers: 2-5 business days $20 CAD.
GB: We offer free shipping for orders meeting a £79 minimum (after discounts), otherwise shipping to the GB costs £5
- We also offer express shipping options to our GB customers: 2-5 business days £15.
AUS: We offer free shipping for orders meeting a $150 AUD minimum (after discounts), otherwise shipping to Australia costs $15 AUD.
- We also offer express shipping options to our Australian customers: 6 business days $20 AUD.
What are your shipping times?
US: Your order will be shipped approximately 5-7 business days after receiving all of the necessary information, and will be delivered to you approximately 5-7 business days after it is shipped. Please note — we do offer priority 3-5 day, 3-day, and rush next day air shipping as well! We always try to do our best to get your Pair to you as soon as possible!
CA: Your order will be shipped approximately 5-7 business days after receiving all of the necessary information, and will be delivered to you approximately 3-9 business days after it is shipped. Delivery times may vary depending on your province.
GB: Your order will be shipped approximately 5-7 business days after receiving all of the necessary information, and will be delivered to you 4-6 business days after it is shipped Delivery times may vary depending on your location.
AUS: Your order will be shipped approximately 5-7 business days after receiving all of the necessary information, and will be delivered to you approximately 8-10 business days after it is shipped. Delivery times may vary depending on your location.
Can I track my order?
If you would like to track your order or check on your order status, you can always visit your My Orders page. Of course, we'll also send you an email with tracking info once your order has shipped out.
Comments
2 comments
My order #1706221. DHL claims it was delivered Aug 09 2024. The package has not arrived here at the address. The tracking # is GM605334965000627576. Please advise me as to it's whereabouts.
Im in Australia and I ordered on the 09/09/24 and I'm still waiting for my order.
It's currently the 30th and there have been very few dhl updates.
Where are my glasses!
Order #1807830
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