Prescriptions

What do my prescription values mean?

What if my prescription changes?

Can you make prism lenses?

Do you offer Bi-focal lenses?

What prescriptions can you fill / accept?

What lenses can you fill / accept?

How do I send you my prescription information?

What is a pupillary distance measurement?

How do I measure my pupillary distance?

What is the average pupillary distance?

Does pupillary distance change overtime?

Do you offer kids glasses?

 

What do my prescription values mean?

1. 1. Please note - Our lab is only able to accept prescriptions with values in intervals of 0.25. If your prescription is not in an interval of 0.25 (0.25, 3.50, 2.75, etc.), or if the prescription is for Eyezen, we would not be able to use this prescription.
   2. Sometimes, instead of entering a zero value, a doctor will enter a value on your prescription as “Plano” or “D.S”. Anything that is not a number and is not "balance" indicates that it should be a "0".
   3. “Balance", however, indicates that the same values apply for both eyes. 

What if my prescription changes?

1. 1. Currently, Pair cannot process prescription adjustments. Should you discover within 30 days of receiving your order that your prescription needs updating, please initiate a return or exchange using this link: https://paireyewear.loopreturns.com/#/
   2. We recommend having a recent prescription when placing your Pair order to avoid any returns or exchanges due to prescription issues. Our PairCare warranty does not cover prescription changes. 
   3. It is not uncommon for prescriptions to change yearly for adults and every few months for children. By purchasing a Pair, you are assuming the risk that your prescription can change over time. 

Can you make prism lenses?

US: Yes, we can create Prism lenses if you have Prism values present on your prescription! Prism lenses may require the addition of Premium Plus lenses and thus cost an additional $59. Depending on the other lens add-ons you have already in your order, our team may need to reach out to you after placing your order with an additional invoice if necessary.       

CA: Yes, we can create Prism lenses if you have Prism values present on your prescription! Prism lenses may require the addition of Premium Plus lenses and thus cost an additional $35 CAD for Top-Frames and $40 CAD for Premium Sun-Tops. Depending on the other lens add-ons you have already in your order, our team may need to reach out to you after placing your order with an additional invoice if necessary.       

GB: Yes, we can create Prism lenses if you have Prism values present on your prescription! Prism lenses may require the addition of Premium Plus lenses and thus cost an additional £30 for Top-Frames and £35 for Premium Sun-Top . Depending on the other lens add-ons you have already in your order, our team may need to reach out to you after placing your order with an additional invoice if necessary.       

AUS: Yes, we can create Prism lenses if you have Prism values present on your prescription! Prism lenses may require the addition of Premium Plus lenses and thus cost an additional AU$40 for Top-Frames AU$40 for Premium Sun-Top. Depending on the other lens add-ons you have already in your order, our team may need to reach out to you after placing your order with an additional invoice if necessary.       

Do you offer Bi-focal lenses?

US: We don't offer bifocal lenses, but we do have Progressive lenses available for an extra $199 USD on top of the base frame price. If your prescription includes an ADD power, we can fill it with progressives. If you have ADD values but prefer not to pay for Progressives, we can make your Pair as single-vision lenses instead.

• Bifocals and Progressive lenses are very similar, but Progressive lenses simply do not have a line in them when the lenses transition from readers to single vision.

CA: We don't offer bifocal lenses, but we do have Progressive lenses available for an extra $249 CAD on top of the base frame price. If your prescription includes an ADD power, we can fill it with progressives. If you have ADD values but prefer not to pay for Progressives, we can make your Pair as single-vision lenses instead.

• Bifocals and Progressive lenses are very similar, but Progressive lenses simply do not have a line in them when the lenses transition from readers to single vision.

GB: We don't offer bifocal lenses, but we do have Progressive lenses available for an extra £175 on top of the base frame price. If your prescription includes an ADD power, we can fill it with progressives. If you have ADD values but prefer not to pay for Progressives, we can make your Pair as single-vision lenses instead.

• Bifocals and Progressive lenses are very similar, but Progressive lenses simply do not have a line in them when the lenses transition from readers to single vision.

AUS: We don't offer bifocal lenses, but we do have Progressive lenses available for an extra $250 AUD on top of the base frame price. If your prescription includes an ADD power, we can fill it with progressives. If you have ADD values but prefer not to pay for Progressives, we can make your Pair as single-vision lenses instead.

• Bifocals and Progressive lenses are very similar, but Progressive lenses simply do not have a line in them when the lenses transition from readers to single vision.

What prescriptions can you fill / accept?

US/CA/AUS: We accept prescriptions from licensed optometrists. Unfortunately, screenshots of values from other eyewear companies cannot be accepted. All prescription frames will require something called a pupillary distance (PD) measurement as well — this is the distance between the pupils in millimeters. Many doctors do not print this information on prescriptions, so if your prescription is missing this information, you will need to obtain it. For more information on PDs and how to obtain them, see the below sections here.

• In order for a prescription to be accepted, it needs to include the following information:

1. 1. • 1. Name of the patient receiving the Pair.
        2. Exam date or expiration date (If your prescription is expired, we can accept it, but require your expressed written approval that it is okay)
        3. Official header from a doctor's office OR a doctor's signature.
        4. Full prescription photo (please don't crop the photo!)

GB: We accept prescriptions from licensed optometrists. Unfortunately, screenshots of values from other eyewear companies cannot be accepted. All prescription frames will require something called a pupillary distance (PD) measurement as well — this is the distance between the pupils in millimeters. Many doctors do not print this information on prescriptions, so if your prescription is missing this information, you will need to obtain it. For more information on PDs and how to obtain them, see the below sections here. Please note prescriptions over +/-5.00DS require a BVD (back vertex distance).

• In order for a prescription to be accepted, it needs to include the following information:

1. 1. • 1. Name of the patient receiving the Pair.
        2. Date of birth of the patient receiving the Pair.
        3. Prescription expiry date
        4. Exam date or expiration date (If your prescription is expired, we can accept it, but require your expressed written approval and approval from a registered optometrist or optician)
        5. Signed by an optometrist or optician
        6. Full prescription photo (please don't crop the photo!)

What lenses can you fill / accept?

US: We offer a range of prescription options to suit various needs:

• Single Vision Lenses: Corrects vision for nearsightedness, farsightedness, and astigmatism. Our lenses cover optical powers from -14.5D to +5.00D, with treatments for anti-reflective and anti-scratch.
• Progressive Lenses: Upgrades bifocals or trifocals with Digital Freeform Progressive Technology for smoother transitions between multifocal views.
• Readers: Ideal for occasional use, providing magnification for reading small print at a close range.
• Premium Plus: Ultra-thin, anti-reflective, scratch-resistant lenses for strong prescriptions below -6.00 or above +3.00, with an additional charge.
• Blue-light Filtering: Filters out harmful blue light emitted by screens and sunlight, reducing eye fatigue and sleep issues, available for an extra $49.
• Light Responsive: Photochromic lenses that darken in UV light for practical use indoors and outdoors.
• Non-Prescription: Enjoy Pair frames without a prescription, starting at $60.
• For prescriptions falling outside our standard ranges, Premium Plus lenses are available with an extra $59 charge. Each prescription combination is carefully assessed to ensure optimal lens thickness and compatibility with the base frame.

CA: We offer a range of prescription options to suit various needs:

• Single Vision Lenses: Corrects vision for nearsightedness, farsightedness, and astigmatism. Our lenses cover optical powers from -14.5D to +5.00D, with treatments for anti-reflective and anti-scratch.
• Progressive Lenses: Upgrades bifocals or trifocals with Digital Freeform Progressive Technology for smoother transitions between multifocal views.
• Readers: Ideal for occasional use, providing magnification for reading small print at a close range.
• Premium Plus: Ultra-thin, anti-reflective, scratch-resistant lenses for strong prescriptions below -6.00 or above +3.00, with an additional charge.
• Blue-light Filtering: Filters out harmful blue light emitted by screens and sunlight, reducing eye fatigue and sleep issues, available for an extra C$50.
• Light Responsive: Photochromic lenses that darken in UV light for practical use indoors and outdoors.
• Non-Prescription: Enjoy Pair frames without a prescription, starting at C$115.
• For prescriptions falling outside our standard ranges, Premium Plus lenses are available with an extra C$50 charge. Each prescription combination is carefully assessed to ensure optimal lens thickness and compatibility with the base frame.

GB: We offer a range of prescription options to suit various needs:

• Single Vision Lenses: Corrects vision for nearsightedness, farsightedness, and astigmatism. Our lenses cover optical powers from -14.5D to +5.00D, with treatments for anti-reflective and anti-scratch.
• Progressive Lenses: Upgrades bifocals or trifocals with Digital Freeform Progressive Technology for smoother transitions between multifocal views.
• Readers: Ideal for occasional use, providing magnification for reading small print at a close range.
• Premium Plus: Ultra-thin, anti-reflective, scratch-resistant lenses for strong prescriptions below -6.00 or above +3.00, with an additional charge.
• Blue-light Filtering: Filters out harmful blue light emitted by screens and sunlight, reducing eye fatigue and sleep issues, available for an extra £30.
• Light Responsive: Photochromic lenses that darken in UV light for practical use indoors and outdoors.
• Non-Prescription: Enjoy Pair frames without a prescription, starting at £79 
• For prescriptions falling outside our standard ranges, Premium Plus lenses are available with an extra £50 charge. Each prescription combination is carefully assessed to ensure optimal lens thickness and compatibility with the base frame.

AUS: 

• Single Vision Lenses: Corrects vision for nearsightedness, farsightedness, and astigmatism. Our lenses cover optical powers from -14.5D to +5.00D, with treatments for anti-reflective and anti-scratch.
• Progressive Lenses: Upgrades bifocals or trifocals with Digital Freeform Progressive Technology for smoother transitions between multifocal views.
• Readers: Ideal for occasional use, providing magnification for reading small print at a close range.
• Premium Plus: Ultra-thin, anti-reflective, scratch-resistant lenses for strong prescriptions below -6.00 or above +3.00, with an additional charge.
• Blue-light Filtering: Filters out harmful blue light emitted by screens and sunlight, reducing eye fatigue and sleep issues, available for an extra AU$50.
• Light Responsive: Photochromic lenses that darken in UV light for practical use indoors and outdoors.
• Non-Prescription: Enjoy Pair frames without a prescription, starting at AU$139.
• For prescriptions falling outside our standard ranges, Premium Plus lenses are available with an extra AU$150 charge. Each prescription combination is carefully assessed to ensure optimal lens thickness and compatibility with the base frame.

How do I send you my prescription information?

1. 1. Here's how you can send us your prescription:
      • Upload at Checkout: If you have your prescription handy, upload it during checkout for the quickest process. If you've already ordered, log in to your account, navigate to"My Orders," select your current order, and upload the prescription there.. 
      • Send Later: If you're waiting for an upcoming appointment to update your prescription, you can send it to us later at [e-mail].

What is a pupillary distance measurement?

1. 1. The pupillary distance measurement (or PD measurement) is the distance between the eyes measured in millimeters. This is a necessary requirement used to make prescription glasses. 
   2. Understanding your pupillary distance (PD) is crucial for your glasses as it ensures the perfect fit. By knowing your measurements, you'll be able to align the lenses precisely with your eyes' centers, resulting in crystal-clear vision.

If you're unable to provide a PD value, we are able to use our default average PD option with your approval. Those default averages are as follows:

Women: 62mm

Men: 64mm

How do I measure my pupillary distance?

1. 1. Some optometry offices include PD in prescriptions. If not, don't worry! You can measure it using our online tool on your order page or directly here. Log in to your account to attach the measurement to your order. If you don't have an account, you can create one using the same link.
   2. Alternatively, measure your PD at home using a ruler.

What is the average pupillary distance?

US/CA/AUS: Average adult PD ranges from 54-74 mm, while kids' PD falls between 43-58 mm.

GB: Average adult PD ranges from 54-74 mm

Does pupillary distance change overtime? 

11. 1. During youth, a person's pupillary distance may fluctuate due to ongoing physical growth. However, once they reach maturity and cease growing, their pupillary distance typically stabilizes and changes minimally, if at all.

Do you offer kids glasses?

US/CA/AUS: Yes! We have 18 total frame styles, 5 of which are categorized for kids and 13 for adults, though we do find that some of our kids' frames suit smaller adult faces as well. 

GB: We understand the importance of providing eyewear for all ages, but as per GB regulations, we cannot legally sell glasses to individuals under the age of 16.