- Rewards Points
- Where is Starry Night In Your Van Gogh Collection?
- Discount Code Usage
- I referred a friend — where are my rewards points?
Caring for your Pair
Shipping and Returns
- Canadian Shipping and Returns
- How do I return/exchange an order from Canada?
- Shipping Times - Top Frame Orders
- I paid for expedited shipping, so where is my order?
- How do I return/exchange my order?
- Do you have a warranty?
- What prescriptions do you accept?
- What if my prescription changes?
- Can I use an expired prescription?
- Can you accommodate astigmatisms?
- Can you make Prism lenses?
- Do you offer Bifocal lenses or Progressive lenses?